Shipping and Exchange

Pick Up 

4537 Simcoe County Rd 124, Collingwood, ON L9Y 3Z1

You will receive an email confirming when your order is ready for pick up.

DELIVERY

$20 Collingwood, Bluemountains, Nottawa North, Wasaga Beach

$25 Thornbury, Clarksburg

$25 Stayner, Creemore, Duntroon, Nottawa South

We are happy to offer customized delivery pricing outside of these areas. Reach out.

Exchange Policy

Due to the originality and one of a kind availability of each product, we have an exchange only or store credit policy. We stand by the uniqueness of our products and if for any reason, you are not completely satisfied with a purchase we invite you to let us know within 24 hours of pick up or delivery to arrange a store credit or exchange. All products must be exchanged in the original condition as purchased, and the customer is responsible for all return costs or delivery back to the store. 

If you have any other questions or concerns, we will do our best to help. Please email us at info@elainekettlewell.com.